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HOW LONG WILL MY REPAIR TAKE?

REMEMBER A FEW THINGS PLEASE.

  • THE TIMES CHARGED ARE NOT REAL TIMES, THEY ARE FLAT RATES. IT TAKES WAAAY LONGER THAN THIS, ESPECIALLY RELOADS.
  • SADLY WE CAN NOT START WITH YOUR PC THE VERY SECOND YOU DROP IT OFF, THERE IS A QUEUING SYSTEM AND SOME PEOPLE CAME IN BEFORE YOU, SO NO, AS MUCH AS WE’D LOVE TO….SADLY YOU CANNOT COME BACK IN AN HOUR FOR IT.
  • PLEASE DON’T BRING YOUR LAPTOP/PRINTER/ROUTER OR ANYTHING ELSE IN WITHOUT THE AC ADAPTER. YOU WILL ONLY END UP DELAYING THE END RESULTS. SADLY WE DO NOT HAVE AN AC ADAPTER TO FIT EVERY CONCEIVABLE DEVICE.
  • PROMISES OF LUNCH, COKE AND ROMANTIC INTERLUDES SEEM TO CHASE THINGS UP WITH THE TECHNICIANS.THREATS AND PROFANITY SEEM TO CAUSE DELAYS OF UP TO TWO WEEKS. WE ARE NOT QUITE SURE WHY….
  • SADLY WE CAN NOT TAKE BOOKINGS FOR SPECIFIC TIMES, ONLY DAYS. YOU ARE WELCOME TO GIVE US AN INDICATION AS TO WHETHER MORNING OR AFTERNOON WOULD SUIT YOU BETTER THOUGH.
  • WE PRIORITIZE AS FOLLOWS:
  1. SERVER DOWN
  2. ENTIRE NETWORK DOWN
  3. BUSINESS DOWN
  4. USER DOWN
  5. BUSINESS FAULTS
  6. RESIDENTIAL DOWN
  7. RESIDENTIAL FAULTS
  8. IMPROVEMENTS / UPGRADES / MISC / MOVING OF PCS